Deloitte recently released a report titled “The future of AI in banking,” providing insight into the following transformational challenge banks will face over the next few years. 

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It would be an understatement to suggest that artificial intelligence (AI) and machine learning (ML) are transformative technologies. According to a Deloitte survey, 86% of financial institutions say that AI will be very or critically important to their business’s success in the next two years.

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Below is a summary of key insights from Deloitte's perspective: 

• 86% of banks will prioritize the use of AI in the next two years
• AI will impact customer experience, customer service, underwriting, and more.
• AI will be a critical component of a bank’s competitiveness for smaller and larger banks.

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You can read the report for yourself here

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